Terms & Conditions

Making Contact

You can reach us round the clock by filling the form on our Contact Page. Our sales lines are available via WhatsApp or voice call from 9am to 6pm weekdays and 10am to 6pm weekends.

Orders

Kindly help us keep costs down by placing your order online using our automated system whenever possible.

Logistics

We send out deliveries at 10am daily Monday to Friday only, and same day deliveries are only available to Lagos Zones 1 and 2 orders placed before 10am. Delivery timelines for other locations depend on the specific address. You can ask a Sales Rep for timeline estimates for your location.

Please note that due to the volume of orders we process, deliveries are not time bound, and will happen anytime between 10am and 6pm on the day of delivery. We are unable to guarantee a fixed delivery time for any one customer, as ALL customer orders are important, and one cannot be prioritized over another one.

Payment

We accept Visa, Mastercard, and Bank Transfer. Your card is charged at checkout so we cannot make changes once the order is placed.

Coupons/Discount Codes

Discounts apply ONLY to purchases above 10,000 Naira (before shipping). Coupon codes MUST be entered correctly at checkout. You should see the discount before you check out.

Additions/Cancellations/Refunds

Please check your order carefully BEFORE you check out. We cannot make changes once your order has been placed. If you need additional merchandise, you will need to place another order. We do not accept refund requests due to a change of mind or location, etc.

Disclaimer

Although allergic reactions to our pure and natural ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional.

Meet Adunni Organics Founder

Olumide AKA Ms Adunni, a graduate of Physiotherapy, has been developing her own cosmetics for years. 

In trying to find a way to improve her hair length and volume, and find products to manage dry patches of skin caused by dermatitis, she found that the conventional products didn’t suit her, and would even cause flare ups. This led her to try natural ingredients, and she quickly realized their remarkable effects on her hair and skin!

Adunni Organics was born in 2014 and is the result of the combination of Olumide’s interest in cosmetics made from plant based ingredients and expertise in research & development. 

A member of the Society of Cosmetics Chemists, the Nigerian Guild of Handcrafted Cosmetics, and the Handcrafted Soap and Cosmetics Guild (USA)

Her goal is to share the goodness of plant-based personal care products with the world, and grow the business into an excellent Nigerian Brand.